![]() ![]() The global version of this hotfix installs files that have the attributes that are listed in the following tables. Hotfix replacement informationThis hotfix does not replace a previously released hotfix.įor more information about the Thaw eventSee the Thaw event. Restart requirementYou may have to restart the computer after you apply this hotfix. Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry. PrerequisitesTo apply this update, you must have Service Pack 1 installed in Windows 7 or Windows Server 2008 R2. If you do not see your language, it is because a hotfix is not available for that language. The "Hotfix Download Available" form displays the languages for which the hotfix is available. ![]() For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. ![]() Get the hotfix for Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2 A supported hotfix is available from Microsoft. Get the November 2014 update rollup for Windows RT, Windows 8, or Windows Server 2012 ![]() Get the December 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2 Get the update rollup for Windows 8.1, Windows Server 2012 R2, Windows 8 or Windows Server 2012To resolve this issue, install the update rollup that is dated December 2014 or November 2014. Therefore, the update rollup takes longer to download. The update rollup is larger than the hotfix. We recommend that you use the update rollup. The update rollup fixes many other issues in addition to the issue that the hotfix fixes. ![]()
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